Privacy Policy

Effective Date: 15 July 2024

Introduction

Rocket Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.rocketacademy.com.au](http://www.rocketacademy.com.au) and participate in our programs. By accessing or using our services, you agree to this Privacy Policy.

Information We Collect

1. Personal Information

  - Contact Information: Name, email address, phone number, and mailing address.

  - Payment Information: Credit card details and billing information for program registrations.

  - Demographic Information: Age, gender, and other relevant details for tailoring our programs.

2. Non-Personal Information

  - Usage Data: Information about how you interact with our website, such as IP address, browser type, access times, and pages viewed.

  - Cookies and Tracking Technologies: Small files stored on your device to collect information about your activities on our website.

  - Google Analytics: We use Google Analytics to track and analyse website traffic, which helps us improve our website and services. Google Analytics collects data such as your IP address, browser type, and pages visited.

How We Use Your Information

- To Provide and Manage Services: Registering participants, processing payments, and delivering workshops.

- To Improve Our Services: Analyzing usage patterns to enhance website functionality and program offerings.

- To Communicate: Sending newsletters, updates, and promotional materials.

- To Comply with Legal Obligations: Fulfilling legal and regulatory requirements.

- Advertising: We use Meta (Facebook) and Google Ads to show relevant advertisements to our audience. These platforms may use cookies and similar technologies to collect information about your interaction with our ads.

Sharing Your Information

We do not sell your personal information. We may share your information with:

- Service Providers: Third parties who assist us in operating our website, conducting our business, and providing services to you, such as payment processors and email service providers.

- Advertising Partners: Meta and Google Ads to display relevant ads to our audience.

- Legal Requirements: If required by law, to comply with legal processes, or to protect the rights, property, or safety of Rocket Academy, our users, or others.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

- Access and Update: You can access and update your personal information by contacting us at rocketacademyaustralia@gmail.com.

- Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe instructions in the emails or contacting us directly.

- Cookies: You can manage cookies through your browser settings.

Children’s Privacy

We comply with the Australian Privacy Principles (APPs) and the Privacy Act 1988. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. The effective date of the revised Privacy Policy will be indicated at the top of the page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: rocketacademyaustralia@gmail.com